our guarantee

our guarantee 100% guarantee on all of our products

We've been working hard to make customers happy since the year 2000. Read thousands of independent reviews from real customers.

100% Satisfaction Guarantee


Love your order or your money back

We custom make every order that we get, including yours. Every step along the way, our staff fusses over every detail to make it perfect. We hope you will love your order!

If it is not perfect, please contact us and we will make it right. We will gladly correct and reprint, give you a store credit or refund your purchase price. See our returns page for details.

Fast Delivery


Get it when we promise or the
is free

If your order arrives after your guaranteed delivery date, we'll refund your shipping cost. Simple as that.

If — heaven forbid — your order arrives after your guaranteed delivery date AND too late for your event, you can return it for a full refund.

Visit the shipping page to see the guaranteed dates for an order you place today.

Lowest Price


You don't have to wait for a sale

If you find a lower price on our web site within 10 days after your purchase, please contact us. We will be happy to give you a store credit for the difference. If your order has not yet shipped, we will adjust your price and refund you the difference.

Have a problem with your order? We want to make it perfect for you!

Please email us at
or call 1-855-EVERMINE (1-855-383-7646)