Love your order or your money back
We pour a lot of love into our work for our customers, fussing over every detail to make sure it's perfect, so we believe you will love your order. We guarantee a beautiful product, done correctly and delivered on time, even for personalized items.
If you are not happy, please contact us and we will make it right. We will gladly correct and reprint, give you a store credit or refund your purchase price.
See our returns page for terms and conditions.
Get it when we promise or the shipping is free
If your order doesn't arrive on or before your guaranteed delivery date, we'll give you a full refund of your shipping cost, simple as that. If your order also arrives after your event, you can return the product for a full refund.
Visit the shipping page to see the guaranteed dates for an order you place today.
You don't have to wait for a sale
If you see that we advertise a lower price or better deal within 10 days after your purchase, please contact us. We will be happy to give you a store credit for the difference, or adjust your price for orders which have not yet shipped.