We will reprint at no charge if:
-
We made a mistake on your order.
NOTE: If we printed the item as approved by you, we will reprint for 50% of the replacement cost plus shipping.
-
You did not receive your package.
Please check the tracking information to determine if your package has arrived or was lost or stolen. -
Your product was damaged in shipping.
We will request a photograph in order to evaluate the damage.
We will refund or give you store credit if:
- You have given us the opportunity to correct the problem.
- Your order arrives after our guaranteed delivery date (and, if we sent you a proof, you approved it in time for us to print and ship your order).
- You have returned your merchandise.
There are limited refunds on:
- Orders with special requests
- Orders with custom art
- International orders
There are no refunds on:
- Rush orders
- "Get It Tomorrow" orders
These types of orders may have special charges associated with them that cannot be refunded. Please contact customer service if you have questions about your order.
