Frequently Asked Questions

Yes. You can order roll labels in any size and shape. See custom roll labels for details.

Roll labels printed on BOPP, and sheet labels printed on vinyl, are waterproof under most circumstances. For extra protection, you can get roll labels with a gloss or matte laminate. Also, Estate Paper is a label material that has been specially designed for elegance and for immersion in ice buckets. This paper is water resistant.

BOPP roll labels, when ordered with matte or gloss laminate, are impervious to most oils and acids.

Our BOPP roll labels do well going through most dishwashers and most detergents. Over time the corners may begin to lift slightly. Paper labels do not survive a trip through the dishwasher.

Our vinyl, BOPP, and paper labels will adhere to glass, plastic, metal, paper, fabric, wood, and wax. For best adhesion, apply labels at room temperature.

This is a very important question. The best way to make sure the shape you choose fits your container, is to cut a piece of paper in the exact shape, and tape it to your container.

For best results, apply labels to a clean, dry, oil-free, room-temperature surface.

Our vinyl labels peel off easily after soaking for a minute in very warm water. Paper labels do not come off easily. BOPP labels leave an adhesive residue, which can be removed using a solvent like Goof-Off.

See our labeling guide for wine labels here.

Yes you can. However for a profession effect, be sure the new labels are larger than the existing labels. Also, to minimize show-through, choose paper labels (not BOPP), choose a style that has a lot of ink coverage, and choose a bottle whose label is light colored.

They will if you measure carefully. Cut out the shape and place over the existing label. This is the best way to know if the label you order will fit over the original labels.

Our vinyl water bottle labels, and BOPP roll labels, are waterproof under most circumstances.

We make water bottle labels with a gap where the ends meet for better adhesion and because it looks better - it can be difficult to wrap them so the ends line up perfectly; having a gap between the ends makes any skew less obvious.

Yes, bookplates are printed on acid-free, archival quality paper. If you do a custom design with a special shape, be sure to specify paper, to get archival quality labels.

Bookplates are not removable from paper. Trying to remove them will damage the paper they are on.

You can get tags in white or kraft card stock.

A set of tags comes with an 11-yard bundle of baker's twine, or approximately 33 feet.

Yes, you can write on the front or back of the tags.

The natural, light-brown look of kraft paper adds a darker, warmer cast to photos and colors. There is less contrast, so it works best with simple designs, black ink, and bold colors. Keep in mind that anything that shows as white, when printed on white card stock, will show as kraft, when printed on kraft. So a white background will be kraft-color, and white text will be kraft-color.

We don't offer hang tags in custom sizes.

Sorry, we don't offer tags without holes.

Coasters are printed on extra-thick, 58-point paperboard.

Coasters are not waterproof. They are made to absorb liquids for tabletop protection.

They are disposable by design, but are quite thick, durable and will easily withstand light use if not saturated with liquids or foods. If you want to have some coasters for memories, we recommend setting a few aside for this purpose.

Go to our reorder and you can quickly find previous orders using order numbers. Or, if you have an account, you can log in and scroll through your order history to locate items ordered.

The color will be very close. We calibrate our printers every day, but there are slight variations in color because of daily fluctuations in humidity and temperature as well as equipment changes such as ink levels, and timing of consumables. To be sure to receive a "perfect" match, please mail us a sample from your previous order and we will do our best to match it.

Once you have added a reordered item to your cart, select the 'edit' button next to that item. It will take you to a page where you can make changes. If you need help contact us at reorder@evermine.com or 1-855-383-7646

You'll receive an emailed proof within two business days (M-F, excluding holidays).

We will print exactly what you see on the proof, so be sure it is how you want it. If so, click "OK as is". Your order will go to print right away. If you want to change something on your order and you do NOT need to see another proof, write your change in the instructions box, then click "OK With Changes." A designer will make the updates and send your order to print. If you need to make a change and you DO want to see another proof, write your change in the instructions box, and click "Need New Proof." A designer will make your updates and send you a new proof for approval.

We make every effort to get you a revised proof within one business day.

Orders are sent to print immediately once they have been approved, to make sure they get to customers in a timely manner.

We want you to love your order! If you aren't happy with it, please contact us at info@evermine.com or 1-855-383-7646

For short-run roll label orders, we try to send email proofs within 24 hours. After you approve your proof, it goes to print right away, and often ships the same day. For large roll label orders, we also mail you a printed proof. Once we get your approval of the printed proof, your order goes to press the same day, and ships as soon as it is completed. Most delays occur at the customer's end, when they don't realize they have an email waiting for them, or they are waiting for another person to weigh in. If you need a fast turnaround, be sure to respond promptly.

For orders over $39, standard shipping is FREE. For details, go to the shipping page. If you need your order faster, we have other shipping options available.

Our 'free shipping' option is only available on items that can be shipped in a flat envelope. The good news about shipping for bulky orders is that it is guaranteed to arrive fast. You'll get your order within 2 days after it leaves our building, as opposed to up to 7-10 business days with the 'free shipping' option.

Most orders are ready to ship within 2 business days of placing your order. Sometimes proofs or questions regarding your order can cause delays. If you haven't received a shipping confirmation by the end of the second day, feel free to reach out to us at info@evermine.com or 1-855-383-7646 to see what might be causing a delay.

Most roll label orders print and are ready to ship within 3-4 business days after proof approval. Unfortunately, we are not able to offer 'Rush' service on roll-label orders.

Of course. We love to meet our customers! Choose "will call" on the shipping information page when you are checking out. We will contact you when your order is ready. Our business hours are M-F, 7am-5pm.

A single sample isn't possible, but you can place a minimum order for just one sheet of labels or one set of tags.

Evermine templates are not downloadable. They are programmed for use on our website only.

Sorry, we cannot be responsible for information you entered incorrectly. By submitting your text for an order, you are approving it for printing.

Once you have chosen a design template, you'll be able to add your image. Select the 'personalize image' tab and then use the 'upload image' button. Navigate to where your image is stored on your computer or mobile device. When you've selected your image, it will appear in the template. You can then use the editing tools to zoom in/out and move your image up/down/left/right.

Once you have uploaded your photo, you can use the sliders and arrows (just under the upload button) to make adjustments to cropping. The "-/+" slider tool allows you to zoom in and out, the curved arrows rotate your image, and the straight arrows move your image up, down, left, and right.

You can upload any of these file formats: pdf, png, jpg, or tif.

300 ppi (pixels per inch) at actual size is recommended for crisp, clear printed images. For instance, a 4" x 4" image should be 1200 x 1200 pixels. Note that if you start with a 300 ppi image but enlarge it to fit the template, that brings down the ppi so the image quality will be diminished. Also keep in mind that if you start with a 72ppi image and resize it to 300 ppi, it still only has the information value of a 72 ppi file so the quality will not improve.

For orders in process, please email art revisions to info@evermine.com along with your order number and any special instructions.

Yes. You can view, print or download our custom art specs for designers.

Our design team can help with this. Or, you can customize from hundreds of our designs for unique results. Feel free to contact us at info@evermine.com or 1-855-383-7646

If you already have a fully designed image, the 'Your Design' option is for you. For more information, see custom art specs for designers. Or you can use one of our many in-house designs, and add your words, choose font styles, add your image, photo, art, and choose from thousands of icons.

Yes, you can do this right on our site after you have chosen a style, shape and size. In 'personalize' section, choose 'color scheme' and then go to 'custom color' tab. Here you can create your own color.

For large roll label orders, we mail a printed proof so you can see the exact color of your labels. For sheet labels, order one sheet of labels in the style and color you are interested in. After receiving your test sheet, it's easy to reorder whatever quantity you need.